A is for Ashridge Business Centre. This business centre located in a stunning Grade I listed country house was the site of a 12-week temporary kitchen hire during the summer. The PKL temporary kitchen facility was capable of producing 500 meals per sitting for the centre's staff, visitors and functions while the centre underwent a refurbishment. For more details on this project, read our Ashridge case study.
B is for a fantastic KitchenPod installed at Bentley High Street Primary School in time for the introduction of UIFSM in September. B is also for our brilliant new brochures! These brochures were the result of months of hard work, so when the first copies were printed in May, it was a real cause for celebration. We now have separate brochures for Temporary Kitchens, Catering Equipment, Events, Permanent Solutions and Transworld.
C is for the Children's Food Trust, who we continue to support. With the introduction of UIFSM in September, it's been a busy year for school projects. For example, the Children's Food Trust and LACA put West Berkshire Council in touch with us when three schools needed urgent kitchen solutions - read the West Berkshire schools case study for more details. C is also for customer feedback. We use a Net Promoter Score to measure customer feedback. In the analysis of NPS, a score of above zero is good and above 50 is excellent. I'm delighted to say that our NPS score so far this year is 70, which demonstrates a very high level of customer satisfaction.
|Temporary kitchens at Ashridge Business Centre and Dubai Food Carnival|
D is for our new partnership with Lowe Refrigeration in Dubai. The partnership has seen our units used at a number of exciting events in Dubai, with case studies including kitchens at Dubai Food Carnival, Blended Music Festival and the Dubai Rugby Sevens.
E is for event health and safety. It might not sound too exciting but there are some very important new health and safety changes being introduced in the event industry next year which will affect all our event clients. The new CDM regulations will mean tougher event safety standards, similar to those seen in the construction sector. Luckily we’ve already been supplying CDM compliant products and services to the event sector for over five years! You can read more in our event health and safety blog post.
|Food Cube with attached dining room and walk-in Food Cube|
F is for festivals! Our UK Events team supplied kitchens to a number of festivals again this year, for a mix of VIP, staff and public dining. We've also installed lots of Food Cubes at secondary schools across the country, including new bespoke designs such as a Food Cube with attached dining room, and a walk-in Food Cube with additional catering equipment. F is also for the Foodservice Consultants Society International (FCSI), of which I am now a member!
G is for the Glasgow 2014 Commonwealth Games, where we supplied the kitchens and servery areas for the main athletes' dining facility, as well as additional casual dining facilities. We supply kitchen and dining facilities to a number of major international sporting events, but it's always extra special when it's one based in the UK. G is also for Gabon, where we supplied a kitchen facility to an oil exploration camp, via our Transworld international division.
|Clyde enjoying a drink at Glasgow 2014 and the new Halfway House design|
H is for our new Halfway House facility for golf clubs which was launched in August. This is a new member of our Food Cube family of products, and offers a modular food and drink servery with shop and toilets, to be located out on the golf course for players to use during their round. You can read more about it in our Halfway House blog post. H is also for the Hospital Caterers Association (HCA). As well as attending HCA meetings throughout the year, we hosted a meeting for the south west branch back in January.
I is for internal refurbishments! This year, we've undertaken various refurbishment works to our offices including a brand new reception area and board room, a major revamp in the canteen and fantastic new office chairs! Reception has had new paint and flooring, a new reception desk, the addition of a display case for all our awards(!) and a new wall-mounted screen. Elsewhere, the board room has had new paint, carpet, chairs, blinds and pictures, while the canteen has been repainted and had new flooring put down. All very smart.
That's it for Part 1. Keep an eye out for the A-Z Part 2 next week!